Brand: DK88 (Dashking88) Operator: Flybergom B.V. Registration: Commercial Register of Curaçao, number 167086 Address: Schout bij Nacht Doormanweg 40, 1st floor, Willemstad, Curaçao License: Curaçao Gaming Control Board OGL/2024/2241/1178
Last Updated: May 2026
This Privacy Policy explains how DK88, operated by Flybergom B.V., collects, uses, stores, shares, and protects the personal data of players who register and use the DK88 platform at dk88.games. It also explains your rights as a data subject and how to exercise them. By registering a DK88 account, you acknowledge that you have read and understood this policy.
When you register and use DK88, we collect personal data in the following categories.
Identity Data includes your full legal name, date of birth, nationality, and government-issued identification number as provided during KYC verification. This data is required to verify your identity, confirm your age is 18 or above, and comply with anti-money laundering regulations.
Contact Data includes your Malaysian mobile phone number, email address, and residential address. This data is used for DK88 account verification, password recovery, customer support communications, and regulatory correspondence.
Financial Data includes your bank account details or eWallet identifiers associated with DK88 deposits and withdrawals, transaction amounts, dates, and methods, and the history of all financial transactions on your account. This data is required for payment processing and AML compliance.
Technical Data includes your IP address at registration and each login, browser type and version, operating system, device identifiers, screen resolution, and session timestamps. This data is collected automatically when you access DK88.
Usage Data includes the games you play, bets you place, pages you visit, session durations, and your complete betting and gaming history on the DK88 platform. This data is used to personalise your experience, detect unusual activity, and comply with responsible gambling obligations.
Communications Data includes transcripts of live chat conversations with the DK88 support team, email correspondence, and WhatsApp messages sent to our support channels. This data is retained for dispute resolution and quality assurance purposes.
Marketing Preferences Data includes your preferences regarding promotional communications from DK88 — whether you have opted in or out of email, SMS, or WhatsApp marketing messages.
We process your personal data for the following lawful purposes under applicable data protection regulations.
Account management: Creating and maintaining your DK88 account, processing login requests, and managing account settings and preferences.
Payment processing: Processing your deposits and withdrawals in MYR using your selected payment methods, verifying payment method ownership, and maintaining financial records.
Legal compliance: Complying with AML and KYC obligations under the DK88 Curaçao gaming license, including verifying your identity and monitoring transactions for suspicious activity.
Responsible gambling: Operating DK88 deposit limits, loss limits, session timers, self-exclusion, and other responsible gambling tools associated with your account.
Fraud prevention: Detecting and preventing fraudulent account activity, payment fraud, bonus abuse, and multi-accounting on the DK88 platform.
Customer support: Responding to your support enquiries via live chat, email, and WhatsApp, resolving disputes, and improving our service quality.
Marketing communications: Sending you DK88 promotional offers, bonus notifications, and platform updates — only where you have provided explicit consent or where we have a legitimate interest under applicable regulations. You may opt out at any time via account settings or by contacting support.
Platform improvement: Using aggregated, anonymised usage data to improve DK88 game loading performance, sportsbook functionality, and overall platform experience.
DK88 does not sell your personal data to third parties. We share data only in the following circumstances and only to the extent necessary for the stated purpose.
Payment processors: FPX, Touch ‘n Go eWallet, DuitNow, and GrabPay gateway providers receive the financial data required to process your DK88 deposit or withdrawal transactions. These providers operate under their own privacy policies and are bound by applicable Malaysian financial regulations.
Game software providers: Game providers including Evolution Gaming, Pragmatic Play, and PG Soft receive the account and session data required to deliver their games through the DK88 platform. This data is minimal and contractually restricted to game delivery purposes.
Regulatory authorities: We share data with the Curaçao Gaming Control Board and other applicable authorities when required by law, court order, or regulatory request.
Fraud and AML screening services: Third-party compliance service providers assist DK88 in identity verification, transaction monitoring, and sanctions screening. These providers are bound by data processing agreements and may not use your data for any other purpose.
IT infrastructure providers: Cloud hosting, database, and security service providers who operate the technical infrastructure of DK88 access data as processors under strict contractual data protection obligations.
DK88 retains your personal data for the following periods. Active account data is retained for the duration of your account plus a minimum of five years after account closure — this retention period is required by AML regulations applicable to our license. Financial transaction records are retained for a minimum of seven years. Live chat and email support communications are retained for three years. Marketing preference records are retained until you withdraw consent or for a maximum of two years after your last interaction with DK88.
You may request deletion of personal data that is not subject to mandatory legal retention by contacting e-mail. We will respond within 30 days.
Subject to applicable law and our legal obligations, you have the following rights regarding your personal data held by DK88.
The right to access your personal data — request a copy of the data DK88 holds about you. The right to rectification — request correction of inaccurate or incomplete data. The right to erasure — request deletion of your personal data where there is no legitimate legal basis for continued retention. The right to restrict processing — request that DK88 limit how we use your data in certain circumstances. The right to data portability — receive your data in a structured, machine-readable format where technically feasible. The right to object — object to processing of your data based on legitimate interests. The right to withdraw consent — where processing is based on your consent, withdraw it at any time without affecting processing conducted before withdrawal.
To exercise any of these rights, contact e-mail with your full name, registered DK88 username, and a description of your request. We will respond within 30 calendar days. We may request identity verification before processing requests that involve sensitive data access.
DK88 uses cookies — small text files stored on your device — for the following purposes.
Essential cookies are required for the DK88 platform to function. They maintain your login session, preserve your game state, and enable core security features. Essential cookies cannot be disabled.
Functional cookies remember your DK88 preferences including language settings, game lobby filters, and display options. These can be disabled but may affect your experience.
Analytics cookies collect anonymised usage data about how players navigate DK88. This data is used to improve the platform. Analytics cookies can be disabled via your browser settings or our cookie consent tool.
Marketing cookies track promotional campaign effectiveness for DK88. These are only placed with your explicit consent.
All data transmitted between your device and DK88 is encrypted using 256-bit SSL/TLS protocols — the same encryption standard used by major financial institutions. DK88 servers are protected by firewalls, intrusion detection systems, and regular penetration testing. Access to personal data by DK88 employees is restricted on a need-to-know basis and all staff with data access are bound by confidentiality obligations. We conduct annual security audits by qualified independent parties.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, DK88 will notify affected players without undue delay in accordance with applicable regulations.
For privacy enquiries, data subject requests, or concerns about how DK88 handles your personal data, contact us by e-mail. For general DK88 account and platform support, use Live Chat or WhatsApp — available 24 hours a day in English and Bahasa Malaysia.
